Synlink Business Solutions, Inc.
SynLink Business Solutions (SynLink) is a human capital service provider specializes in providing Recruitment Process Outsourcing (RPO) to Business-to-Customer (B2C) and Business-to-business (B2B) companies offering a full-scale manpower outsourcing.
 
Customer Service Representative (Voice)
Metro Manila
 
The Customer Service Representative (CSR) will be the liaison between the company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.
 
 
    Job Requirements
      Must be proficient in the following:
 Organize and manage activities in manufacturing and service related businesses.
 Provide quality customer service.
 Conduct market research and feasibility study
 Demonstrate knowledge in business software applications.
 Generate reports and perform administrative tasks.

Other Requirements/Skills :
Qualifications:    
• Graduate of any four-year (Bachelor's) college program (Except Medical related courses)    
• Graduates of any 2 year Associate or Diploma (Except Medical related courses) with at least 18 Months Extensive Call Center Experience    
• With at least 6 months and up call center experience.    
• Excellent customer service attitude    
• Excellent verbal and written English communication skills    
• Friendly, positive manner and great at establishing rapport with customers    
• Experience with b
 
    Job Details
Category: Customer Service
Other Job Category:
Job Type: Permanent
Job Level: General Staff
Years of Experience: 1
Fresh Graduate: Yes
Salary Range: 18,000 - 20,000
Preferred Program: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN OPERATIONS MANAGEMENT
Date Posted: Wednesday, September 06, 2017
 
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