Open Access BPO
Open Access BPO is one of today's fastest-growing call centers in the Philippines, a trusted name in the local BPO industry for over 10 years. Our employees are our most important asset. With us, you can be your best and truest self in an inclusive e
 
Client Support Representative
Metro Manila
 
As a Client Support Representative for our Client Services (CS) team, you will provide great service to clients by resolving technical and product functionality inquiries via phone, web, and e-mail to ensure the successful use of our solutions and a high level of customer satisfaction.
 
 
    Job Requirements
      Must be proficient in the following:
 Design program logic
 Apply program development approach
 Apply object-oriented programming language skills
 Apply programming skills in a second language
 Build and manage a database
 Create dynamic web pages
 Communicate effectively in a customer contact center
 Deliver quality customer service
 Perform basic computer operation and Internet navigation
 Demonstrate understanding and knowledge of the American culture and geography

Other Requirements/Skills :
Job Duties and Responsibilities:    
? Provide high level and in depth technical support by resolving inquiries by phone, e-mail    
and web, in a manner and time frame consistent with department and team service    
levels and goals.    
? Work collaboratively with clients, team members, implementation consultants, and    
resources across our global office locations to achieve desired results.    
? Continue internal education, training and certifications to stay ahead of an evolving    
technical and financial in
 
    Job Details
Category: Banking/ Financial Services
Other Job Category:
Job Type: Permanent
Job Level: General Staff
Years of Experience: 1
Fresh Graduate: Yes
Salary Range: 30,000 and above
Preferred Program: INFORMATION TECHNOLOGY PROGRAM
Date Posted: Friday, March 17, 2023
 
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