247.ai
[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7.ai’s technology helps companies create a personalized, predictive and effortless customer experi
 
Customer Service Representative
Metro Manila
 
Day Shift, Makati-Based Australian Telecommunication Account Provide excellent customer service by addressing general inquiries related to billing, account/service maintenance, and other products/services Qualifications Must be 18 years old and above Completed at least 2 years in college (no back subject) Experience in customer service is an advantage but not required Amenable to work on holidays, weekend, and shifting schedule Professional, enthusiastic, and customer service oriented
 
 
    Job Requirements
      Must be proficient in the following:
 Develop and practice communication skills
 Plan communication programs
 Manage communication programs
 Uphold professional ethics and standards
 Practice social responsibility

Other Requirements/Skills :
Skills Required    
Excellent oral and written communication    
Must exhibit active listening    
Must have keen attention to details    
Must have good conversational skills    
Must have good problem solving and analytical skills    
Must be fluent in providing explanation and delivering positive scripting    
Ability to multi-task and access multiple data source simultaneously    
Ability to probe effectively    
Ability to educate customers on inquiries and other product information    
Ability to handle issues and comp
 
    Job Details
Category: Business Process Outsourcing
Other Job Category:
Job Type: Permanent
Job Level: Executive
Years of Experience: 0
Fresh Graduate: Yes
Salary Range: -
Preferred Program: BACHELOR OF ARTS IN COMMUNICATION ARTS
Date Posted: Wednesday, March 11, 2020
 
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