Uber Philippines Centre of Excellence Limited
Uber is a peer-to-peer ride sharing, taxi cab, food delivery, bicycle-sharing and transportation network company (TNC) headquartered in San Francisco, California supporting our international markets from Center of Excellence offices based in cities o
 
Customer Service Representative
Metro Manila
 
Responds on escalated concerns of driver-partner and riders globally You will be at the forefront of rebuilding Uber to be a brand not only known for its amazing product, but for its awesome customer service. You will deliver only the best customer service for riders and partner-drivers globally across multiple support platforms: email, live chat, instant messaging and phone Be the charming, natural problem-solver the riders and partner-drivers will love. You understand them and will do your b
 
 
    Job Requirements
      Must be proficient in the following:
 Render efficient customer service
 Skilled in handling customer related stress.
 Demonstrate knowledge and appreciation of customers' expectations
 Demonstrate knowledge and skills in dealing with various types of customer

Other Requirements/Skills :
A bachelor's degree from any field is preferred but not a requirement    
Work experience in a high energy, productive environment    
Excellence in both written and spoken English    
Exceptional comprehension and writing skills    
High proficiency using computers (typing, quickly navigating between various tools) and software    
Excellent problem solving skills, ability to connect effectively what users are asking for with answers to their true issues    
Passion for creating support experiences that exceed u
 
    Job Details
Category: Customer Service
Other Job Category:
Job Type: Permanent
Job Level: General Staff
Years of Experience: 1
Fresh Graduate: Yes
Salary Range: -
Preferred Program: BACHELOR OF SCIENCE IN OFFICE ADMINISTRATION WITH SPECIALIZATION IN CUSTOMER RELATIONS
Date Posted: Thursday, February 28, 2019
 
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